This submission to the 2024 Regional Telecommunications Review addresses the significant and persistent digital divide in regional and remote Australia. It argues that despite some improvements, regional and remote Australians continue to exhibit lower digital inclusion scores across Access, Affordability, and Digital Ability compared to the national average and metropolitan areas. It underscores the multifaceted...

This paper seeks to contribute additional ideas that may foster the more equal participation of all Australians in the growing digital economy, which is the harbinger of far-reaching changes to how citizens will engage with government, business, and each other.

This paper assesses some of the characteristics of the relationship between social innovation and the evolving digital economy. It is based on a study of several not-for-profit organisations, who, as part of their operation, have implemented Web 2.0 solutions utilising resources made available under the Victorian Government Innovation Statement (2008).

It is increasingly apparent that the old models of consumer consultation in the Australian communications industry are struggling in today's fast-paced, converging wireless and IP networking world. In the past, consumer representation tended to focus on what was considered to be bad about telecommunications services, and solutions were largely seen to lie with the service...

The apparent disconnect between communications and culture in remote Indigenous communities in Australia raises many questions about the nature of the relationship between the preferred and proffered technology of public policy and the needs and aspirations of the user group. It is important to explore these questions, which should allow for the more intelligent design...