This review report identifies options to improve the security of Medicare card numbers within the Department of Human Services' HPOS system, while continuing to support access to health services without unnecessarily increasing the administrative workload faced by health professionals.

In December 2013 the Australian Government established the Royal Commission into the Home Insulation Program, led by Mr Ian Hanger AM QC, which reported to the government in September 2014. The Government asked Professor Peter Shergold AC to lead an independent review of government processes for the development and implementation of large public programmes and...

This paper examines strategies to improve the way that government and community services work together to address the needs of vulnerable community members. Introduction In late 2012 I was appointed to lead the Service Sector Reform project. The goal was to explore how government and non-government service providers can work together to improve outcomes for...

This report examines feedback from the community sector and the public on the discussion paper for the Victorian Government's Sector Service Reform project. A snapshot from the consultations captures the top 5 priorities for reform as being to: Focus more on outcomes. Increase collaboration across services. Explore new funding models and improve reporting and database...

At a time of economic downturn, nonprofit businesses share one particular characteristic that presents the greatest challenge of all -- their heavy dependence on third-party funding. In general they provide services to individuals irrespective of their ability to pay. Consequently a nonprofit's economic viability and financial security is not directly related to how good a...