Organisation

Commonwealth Ombudsman's Office

Owning Institution:
Report

Remote housing reforms in the Northern Territory


The Australian and Northern Territory (NT) governments are undertaking large scale reforms to public housing in remote Indigenous communities in the NT. In addition to substantial investment in housing and related infrastructure, these changes include reforms to land tenure designed to underpin investment in housing and associated infrastructure and to provide a right of access...
Report

Detention arrangements: the transfer of 22 detainees from Villawood immigration detention centre to the metropolitan remand and reception centre Silverwater


In April 2011, there were several major disturbances at Villawood Immigration Detention Centre (IDC). On 20 and 21 April, a total of nine buildings were set on fire and destroyed. The loss of amenities included the classroom, gym, medical centre and kitchen. Other protest activity included detainees demonstrating on the roof and threatening acts of...
Report

Inspection of ACC and AFP surveillance device records - March 2011


Law enforcement agencies are given considerable covert information gathering powers under legislation. It is the role of the Commonwealth Ombudsman to ensure that such powers are used lawfully. Surveillance devices used by law enforcement agencies include optical, listening, tracking and data recording devices. While there is, in most circumstances, no law against using such devices...
Report

A report on the Commonwealth Ombudsman's activities in monitoring controlled operations


Covers the Ombudsman’s work and activities in monitoring controlled (covert) operations during the period 1 July 2009 to 30 June 2010. The report includes: • an overview of the methodology used to assess law enforcement agencies’ compliance with Part 1AB of the Act • an assessment of the levels of compliance demonstrated by the AFP...
Report

Centrelink: right to review - having choices, making choices


This report identifies ‘systemic weaknesses’ in Centrelink’s review processes, including lack of transparency and insufficient education about available options to customers, often leading to delays and inaction. The report also finds that the complexity of Centrelink’s review model contributes to administrative drift and breakdown. In response to a draft of this report, Centrelink has advised...

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