Greater accessibility, upskilling communities and building resilience for the future are at the heart of the NSW Government’s new digital roadmap for New South Wales.

The NSW Digital Strategy sets out how the state will deliver innovative, inclusive and secure digital services to improve the lives of residents. For the first time, the new strategy includes a way to track progress on digital as a state.

The NSW Digital Strategy is built around five key missions:

• Accessibility: Make digital services accessible, inclusive and connected for all people in NSW
• Productivity: Use digital to advance service delivery, support the local economy and drive productivity
• Trust: Build trust through reliable, stable government services and sustainable digital infrastructure
• Resilience: Keep NSW safe and resilient for emergencies online and in-person
• Digital Skills: Uplift digital capability in our public sector workforce​.

This provides a roadmap for how NSW will harness digital transformation to support economic growth, improve service delivery and create more connected communities.