Report
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The retention challenge: an exploration of the experience and intentions of recent entrants in the disability sector

Publisher
Employee retention Workforce planning Quality of work life Labour force National Disability Insurance Scheme (NDIS) Disability services Australia
Resources
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download linkThe retention challenge 2.86 MB
Description

This applied research project explored the experience of a specific cohort of disability support workers (DSWs) – those who had worked in the disability sector for 6–12 months. It focused on the following questions:

  • Were recent entrants working in the disability sector prepared for their role?
  • Do recent entrants working in the disability sector have access to adequate workplace support?
  • What are the main challenges that recent entrants in the disability sector face?
  • Are recent entrants satisfied with their job? And do they intend to stay in their job?
  • What are the demographic characteristics and job roles of participants?

Using a mixed-methods approach – which included a literature review, a survey and interviews – the research team gathered data on the experience of over 50 disability support workers (DSWs) who have been employed by two partner organisations – Yooralla and Able Australia – for a period of 6 to 12 months.

Publication Details
Access Rights Type:
open