The implementation of Electronic Visit Verification (EVV) systems highlights the risks of uncritical adoption of data-centric technologies in the provision of public services. This policy brief describes the harms that EVV and—technologies like it—create, and the stakes of continued inaction by federal and state governments.

This report argues that the surveillance of home care workers through a mobile app called Electronic Visit Verification (EVV) erodes the quality of personal care and offloads significant, unacknowledged burdens onto workers and service recipients.

This explainer identifies four current trends in workplace monitoring and surveillance: prediction and flagging tools; biometrics and health data; remote monitoring and time-tracking; and gamification and algorithmic management.

The report provides a holistic account of current challenges facing the integration of data-intensive technologies, such as crop management tools and “smart” tractors in agricultural technology, and self-checkout stands in grocery stores.

This research report uses interviews with over 100 domestic and ridehailing platform workers in major U.S. cities to reveal how technology is reshaping the future of labor.