Report
Sunny side up: strengthening the consumer protection regime for solar panels in Victoria
The rapid growth of the solar industry, the number of players entering and exiting the industry, government financial incentives, the complexity of the technology being sold along with regulatory gaps are creating an environment in which consumer harm can thrive.
Report
Retirement housing in Victoria: working together - resident protections and industry viability
Presents the outcomes of a forum of resident advocacy groups, universities, industry, ombudsman schemes, government agencies and regulators on the future of retirement housing regulation in Victoria.
Report
Regulator watch: the enforcement performance of Australia’s consumer protection regulators (1st Edition)
Robust enforcement by consumer regulators can protect individual consumers as well as contribute to fairness within markets. This report was conceived in response to the absence of a public mechanism to compare whether, and if so, how much, enforcement work is being done by our various consumer protection regulators.