This report finds that ambulances in New South Wales wait longer at hospital emergency departments today than in previous years. Executive summary Background The Ambulance Service of New South Wales plays an important role in our health system. Its paramedics provide frontline emergency care to the community. They treat sick and injured patients at the...

Fraud can take many forms in the public service. It can be as simple as false entries on an employee’s timesheet or it can be as elaborate as a falsely valued property or lease deal. The major fraud control survey released in 2012 showed that fraud control measures are improving, but there is more work...

This audit examined how well the Department of Education and Communities monitors and supports young people at school or on an approved alternate pathway until they reach 17 years of age. Studies here and overseas have found that teenagers who leave school early are two and a half times more likely to be unemployed, earn...

The audit examined the NSW Division of Local Government and assessed how well it monitors the performance of councils, and intervenes to address the performance issues it identifies. The 152 local councils in New South Wales spend more than $9.3 billion annually, manage over $117 billion in public assets and employ over 50,000 people. They...

The Government of New South Wales is not able to provide assurance that it is safeguarding its holdings of sensitive personal information because its policy has not been properly implemented, concludes this audit. The public sector legitimately gathers and uses personal information about citizens, and shares it within and outside government. But personal information can...