The current federal employment services program, jobactive, became operational on 1 July 2015, and replaced the previous employment services model, Job Services Australia. The objectives of jobactive are: 

• helping job-seekers find and keep a job;
• helping job-seekers move from welfare to work;
• helping job-seekers meet their mutual obligations; and
• jobactive organisations delivering quality services.

The audit objective was to assess whether the Department of Employment effectively designed and monitors the progress of the jobactive program. To form a conclusion against the audit objective the following high-level criteria were adopted.

• The jobactive program was designed to support the achievement of the Government’s policy objectives.
• The department effectively monitors the progress of the jobactive program against the Government’s policy objectives.

The audit found the department effectively managed the design of jobactive and its monitoring approach has resulted in a reasonable level of assurance being obtained that the program is being delivered as required.