NACBO is a national network of six organisations. They provide a range of capacity building activities and resources, driven by principles of social and economic inclusion, to empower people with disability, with the support of their families and allies, to live a fully included life and participate in their communities. This means having the same opportunities and pathways as other citizens.

Capacity-building is delivered through three major methods of delivery or processes:

1. Information and learning and raising expectations,
2. Individualised follow up and mentoring with peers and
3. Leadership development for people with disability and their families.

The 2-year evaluation found that the principles and capacity-building processes used by NACBO changed outcomes for people with disability and promoted authentic inclusion. Raising expectations about inclusive lives and addressing ableist assumptions about service use changed people’s lives. People with disability experienced positive outcomes across a broad range of life domains.

Outcomes in one area of life were often connected to outcomes in other areas, creating a more holistic impact and good life in the community.

Where people with disability and families connected with NACBO, outcomes were achieved in five main areas:

1. Educational inclusion outcomes
2. Greater say, self-direction and leadership in daily life
3. Connections, belonging and community, own home
4. Economic and social contributions
5. Planning and safeguarding for the future

People gained self-direction and a sense of belonging in their community. By focusing on valued roles, people were known, had connections and contributed both socially and economically to their communities e.g. attending a mainstream school, finding and keeping employment, living in their own home (of their own choice); and taking leadership in their daily lives.