Conference paper
DMAIC manual for an Integrated Management System: application in a construction company
Publisher
Integrated development
Lean principles
Value creation
Waste minimisation
Management
Brazil
Description
This article elaborates on the development of a DMAIC Manual for the restructuring of an Integrated Management System of a Brazilian company that builds real estate and corporate works, with a focus on Lean Six Sigma. The Manual was designed to lead the XYZ construction company toward a management focused on Lean Six Sigma, reducing waste and variability of its delivery processes to customers. The five DMAIC steps—define, measure, analyze improve and control—were reviewed and structured to add value to activities. The structuring and implementation of this Manual are detailed, including the management history of the company and how the Integrated Management System relates to the DMAIC.
Publication Details
DOI:
10.24928/2020/0106
Copyright:
IGLC 2020
License type:
All Rights Reserved
Access Rights Type:
open
Post date:
7 Jan 2021