This exploration of the factors contributing to loneliness and social isolation reveals high rates of loneliness and isolation among older adults that significantly impact their quality of life and well-being. 

The report presents the findings of a survey of 2,245 older adults in NSW. The survey aimed to understand the extent and severity of loneliness and social isolation, the factors contributing to these experiences, and their impacts on the lives of older adults. 

The report recommendeds the NSW government acknowledge and take action to address the issue of loneliness and social isolation among older adults, recognise the different experiences of loneliness among various groups, and invest in targeted programs to support those most affected. The authors call on the government to invest in policies and programs that address the root causes of loneliness and social isolation, by transforming our approach to how we engage with our elders.

Key findings

• 60% of older adults are lonely.
• 50% of older adults are socially isolated.
• 25% experience extreme loneliness.
• Loneliness is experienced at higher rates by LGBTQ+, First Nations, lower income and carer individuals. 
• 60% of lonely older adults do not feel valued. 
• Loneliness prevents one in four adults from completing everyday tasks.
• Loneliness prevents one in five from seeing medical care. 

Key recommendations

• Expand loneliness services in regional NSW through mobile outreach programs.
• Create culturally sensitive interventions to address loneliness among older First Nations people and support community-led programs.
• Fund in-depth studies to understand the unique challenges older LGBTQ+ people face.
• Support a retirement preparedness program that addresses social aspects of retirement.