The intent of this framework is that the core work of the Australian Public Service (APS) must be done by the core workforce – APS employees. This expectation will wind back excessive outsourcing and its impacts on the skills held and used in APS agencies.

All agencies must move away from outsourcing work that is the core role of the APS or the agency. Agency heads are accountable for rebalancing their workforce to prioritise direct employment, strengthen capability, and ensure any use of external expertise enhances the work and knowledge of the APS. The framework sets this policy direction for the APS and provides the advice and tools required for agencies to make this change.

This framework sets a clear expectation that most roles and functions will be delivered by APS employees, outlines limited circumstances in which external workforces could be appropriate, and ensures the APS maximises the benefit of any external arrangements.

Agencies will apply this framework to rebalance their workforce while delivering on their priorities. The framework is outcomes-focused, principles based and whole-of-service, allowing each agency flexibility to deliver results it in a way that works for its circumstances.